What a fun treat we had this week. Our guest Todd Lemay is the President of Terrain Hopper USA and if you haven’t seen this amazing resource than you are in for a treat as well. Little Eddie was able to try it out last year at the Abilities Expo in Boston and LOVED IT! This isn’t the typical mobility device you see. It’s such an opportunity for freedom. Terrain Hopper is an Off-Roading Mobility Vehicle. It’s the Rolls Royce of mobility vehicles. This week we spoke with Todd and heard his personal story and how he became a part of Terrain Hopper family and how others with disabilities and without are using the vehicle.
Please enjoy this week's episode, and please share this episode with a friend, it’s an amazing resource for all!
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Welcome to another great episode. We've had an awesome time talking with today's guest toddler, may president of terrain, hopper, USA. It was a special treat for us because we love anything off-roading and anything that gets us exploring. Terrain hopper does just that. Get listening to hear more about this great resource.
All right, folks, we'd like to welcome to our show. Todd Lee, may he is the. Resident of terrain hopper USA. Welcome Todd. Thank you for joining us. Thank you for having me. Absolutely.
[00:01:26] And it's I said, Lima, is it LeMay? It's limited. Okay, cool. Cool. We know someone with that last name too. I know. Famous general LeMay. Oh, there's a general a Mae from world war II. I'll have to buff up on my history. I do like world war II too. Yeah. Awesome. So again, thank you so much for joining us. Um, like we said, he's the president of the terrain, hopper USA.
[00:01:51] Um, but like all of our guests, we like to get into our little background of our personal story. So, um, we're going to ask, uh, tell us a little bit about your personal story, um, how you're connected to the disability community. What's your background there? Sure. Sure. Well, I want to thank you again for having me.
[00:02:10] My name is Todd. I grew up in. In a small town in Maine called Sanford. It's in Southern Maine. And I was born with, um, osteogenesis imperfecta, which basically is a brittle bone disease. And so up here, if you've ever seen, um, that movie unbreakable, um, you know, I, I have that same affliction, uh, that the gentleman that we have and, you know, and growing up, you know, in Maine, You know, you know, the state of Maine has a very, uh, uh, outdoors-y environment where they, they, they hunt and they fish and, and, and there's a lot of, you know, outdoor activities and, you know, and things like that.
[00:02:52] So, um, you know, I wasn't able to participate in a lot of those, you know, growing up. And so, so I, you know, I graduated from Stanford high school. In 1989, which seems like forever ago. Um, and, uh, uh, and then I, I moved to Arizona, um, and, uh, went to ASU. Um, not because it was a party school at the time because it, because I wanted to get away from the, the snow and the ice.
[00:03:21] You say that, but just by saying that makes me think it was partially because of a party school. Well, we'll just, we'll just, you know, agree to disagree.
[00:03:35] Um, uh, when I moved here, you know, to go to ASU, the primary reason. Was, uh, you know, being in a wheelchair, uh, not easy getting around, you know, as you guys know in Massachusetts, you know, you have snow, you've got ice and, and, and not only is snow and ice hard to get around in a wheelchair, but it's very dangerous for someone like myself that has brittle bones so that the, the, the fear was always, you know, someone dropping me or me slipping on the ice and falling and, you know, breaking something.
[00:04:10] And so, so for me, it was more of a. Of a quality of life choice and a safety choice, really to, you know, to move away from that environment into, you know, the Phoenix area where we never have any smell. And so I went to ASU and, uh, graduated in 1995. Um, and I did take her a couple of years off between high school and ASU graduated with an accounting degree.
[00:04:37] And, uh, you know, I went to work for a large accounting firm as an auditor and quickly realized that people don't like auditors. What do you mean.
[00:04:53] And, and so I, um, I decided that I wanted to do something different after a few years. So I, I started my own it company and, uh, uh, you know, I did that near here in Arizona for a few years. And, uh, yeah, and then I sold that, you know, I think four years ago and decided that I wanted to do something more fun, more rewarding than fixing people's computers or auditing their books.
[00:05:18] And so that's, that's how I. No, I got involved with terrain hopper. So just to go back a little bit with osteogenesis, what, tell us a little bit about, you know, like what comes with that as a, you know, Is that a degenerative disorder? Is that something that changes over time? Does it, um, it's, it's not necessarily degenerative.
[00:05:43] Um, you, you typically, uh, you know, have a lot of your fractures early on in life because you know, you're, you're, you know, your kid and child, you don't know any better. And so you're not as careful, you're learning how to move a little bit. You're. Right, right. You're usually learning how to deal with your disability.
[00:06:00] Yeah. And so, so I've had about 75 fractures, you know, during, during my life, um, in the last, you know, I would say 25, 30 years I've had like three. And so, so if you, if you kind of. Yeah, look at the numbers. A lot of them happen, you know, early on. Um, and so I've had many, many surgeries I spent, uh, what feels like about half my life at Boston children's hospital, um, which is a great, you know, great hospital.
[00:06:28] You don't think it's great when you're a kid and you're in there. I know, but you know, You look back on it and you realize they took really good care of you and, you know, ended all the right things. And so, um, so, um, you know, that's my, my connection to the, you know, to that community and, um, um, you know, and growing up, you know, with a disability, you know, it doesn't seem like.
[00:06:51] That long ago, but in 1976, when, uh, it was time to enroll me in school, um, the, the local, uh, school system in Sanford, they wouldn't take me because they don't want the responsibility, uh, to, you know, have to have an aid or, you know, carry me up the stairs and down the stairs back then there were no elevators in the schools and things like that.
[00:07:16] So my mom actually had to go to court. To get the school system to, um, to actually, you know, admit me and, you know, and take care of me. So, so you know, it doesn't see my, you know, you would think that that would have been figured out a long time ago, but yeah. Um, you know, she, you know, she had to fake almost, almost every year throughout my school to get, you know, to get me the, you know, the right education.
[00:07:42] And so, um, you know, it's been a struggle for her anyways, you know, It's amazing to us. I mean, we met with Jim Lee Breck a few weeks back and it aired a couple of weeks ago from the documentary Crip camp. And they were talking about, you know, the big changes they made with ADA and the sit-ins and everything they did the five Oh four sit-ins and everything.
[00:08:02] And it seems to, you know, a parent like me who. Just goes to an IEP meeting and says what I want and they just have to comply, and this is what we need and Oh, okay. But that, it was just such a short time ago really, that there was nothing in place and that parents were, I mean, fighting on a regular basis for their kids to just get basic needs in schools or, you know, an education really, that it's crazy how far.
[00:08:29] And there's still so much work to be done, but so how far things have happened and how much has happened? Those parents at that point, I just think are such warriors, you know, parents like your mom and, you know, in his parents and have created such like warrior kids and their warrior moms for really going to bat for their kids.
[00:08:47] Yeah. Right, right. Yeah. Because you know, back then, if you didn't fight. For what was right. You didn't get it. Yeah. And, and, and I watched that documentary Crip camp and it was very, you know, it was very enlightening to what people went through before my time to get, to get those rights. And if you think about it, 1990 was not that long ago when the ADA was signed by George Bush, Sr.
[00:09:14] Yeah. And so it's, it's, it's crazy to think. Um, you know, even, even now, when I go to some places they're not accessible, you know, they might not have a ramp or they're grandfathered in, I don't know how many years have to pass, but you know, people realize that, you know, okay, it's been 30 years. Since those laws have been passed, you know, how, how long is it before, you know, the grandfather clause expires?
[00:09:39] Oh yeah. Like by now they could probably make an accommodation. It hasn't been that long enough to figure something out because all the new facilities and stuff that they build are of course incorporating with those ADA laws. But it's, it's these buildings that they, these so-called like grandfather Dan it's.
[00:09:55] You have to make these updates in these changes. It's. Yeah, it should be grandfathered in, but you have a timeframe to get it done is how it should be. It's like a game we play. I really look at it. They don't have this. Like, that's crazy. When I was in Maine last summer, we went to this, this little bakery we happened to be driving by and it was just a little bakery and I'd been there since 1971.
[00:10:15] Since I was born in, my wife was born. And, uh, and, and so I said, Oh, let's stop in there. And so, you know, they, they had a big ramp on the side of the building for you to go in through the back because the front had, you know, big steps. So I said, okay, well, let's, you know, it, you know, it's not fun to go in the back way, but at least they have a ramp.
[00:10:35] For us to be able to get in. So we went up the ramp and this ramp was probably 40 feet long and they spent a lot of money on this ramp, which was great. And you get up to the top of the ramp and there was an eight inch step from the ramp in. So like it's always, always ideas. Right. Right. So, so we didn't end up going there.
[00:10:56] You know, of course the. The person came out and they said, Oh, you know, your wife can come in and you know, she can buy stuff. And I said, no, I'm not going to spend any money here. You know, if, if I can't get in. Yeah. So it's just, you know, yeah. It, you know, I think it's just a small matter of just thinking outside the box, really on what.
[00:11:17] You know, what, if you're going to start own a business, just, okay, what do I, and it is just being naive. Really? If you, if you're not. If you don't know someone or not, which at this point is just a naive statement. I don't know someone, but like, if you don't, let's just say they don't know anybody that it would be necessarily a four, which I think is a naive statement because there's plenty of people that you can make accommodations for at this point.
[00:11:43] I mean, let's just put disabilities aside. Let's just look at elderly or anybody that you just might want to come into your business, you know, let's make accommodations for that alone. Cause let's just, you know, even let's just say, let's just say, Oh, I don't know anyone with a disability that would come frequent my establishment, which, which is a joke of an answer.
[00:12:04] But let's just say that's the answer, you know, you've got. Elderly people. You've got anyone that, you know, even someone who breaks their leg that just needs an accommodation temporarily. All of these people are people who are going to spend money in your business. You know, why wouldn't you just make accommodation for that even.
[00:12:24] Right, right. And one of the reasons, yeah, I'm not sure how much you guys have traveled, you know, down here to the Southwest or whatever. But, um, when you, when you look at how old the buildings are up in the Northeast, in Maine and Massachusetts, and you come down to a place like Phoenix, or even, you know, Southern California, a lot of those buildings, they're so new that, that everything is accessible.
[00:12:46] I mean, I don't remember the last time. I went someplace in Phoenix here and was not able to get in, or there was a step or steps because everything is so new. Um, that, that by default, everything is accessible. Yeah. That's great. That's great. So you found that, did you, did you search out that? I mean, I know you mentioned there was multiple reasons for going to Arizona specifically, but did you search that out or did you get there and then just go, Oh wow.
[00:13:14] It's much more accessible here than what I expected. Right. Well, my girlfriend at the time, um, she wanted to take a trip to Arizona. And so I decided that I was going to come here to Arizona for a couple of weeks to check it out. Um, because I, you know, I wanted to go someplace where it was, you know, more accessible and the climate was different.
[00:13:33] And so, so I had applied to ASU and U of a, and I got accepted to both before I had even come down here and then. We flew down here for two weeks and you know, it was just eyeopening to be able to say, Oh my God, everywhere you go. There's, there's a button everywhere on campus. You push a button and the door opens everything.
[00:13:53] Flat and ramps. And I mean, there was, it was, there was no obstacles. Um, and so, so it was really, really eye-opening to me because I had spent my entire life living in the Northeast where, you know, you know, it was probably 50% accessible and, you know, half the schools I went to, I had to be carried up and down the stairs or we'd have to, you know, go through all these, all these different things and here it wasn't like that at all.
[00:14:17] So. That's. I mean, I think that's, and it's a perfect time for you to kind of experience that. College is such a time where you're, you know, exploring, meeting new people and kind of figuring out who you want to be in the world. And I think even in just life, you, you hit college and you're like, wow, this whole new world opened up for me.
[00:14:37] So for that to happen, and it's like a great chance to like, get really embrace. What's out there and really have an opportunity to do that in a new place instead of being restricted. Yeah. And one of the other things that that was, was really eyeopening for me was, you know, I grew up, you know, I lived in my mom's house, you know, my whole life until I left to come to Arizona.
[00:15:02] I had three brothers and a sister and my mom. And there was always someone there to do the things that I needed to be done, whether it was helped to help me get dressed, help me take a shower, help me do this, that and the other. And when I came to Arizona, I had to figure out how to do all those things on my own.
[00:15:23] So it was kind of a forest of, we got to figure out how to put your own socks on and figure out how to get yourself in and out of the shower. Cause all the tools existed. Right. You know, they have tools to put your socks on. They have, you know, shower benches and all that stuff. I just never needed those when I was in Maine.
[00:15:41] And so, um, so it was, you know, it was really one of those things where, you know, I went from being very dependent and on, on a lot of other people to, in a matter of weeks, Being almost totally independent and what a great feeling that was. And I remember the first, uh, you know, uh, uh, semester here. I didn't, I came down here in August.
[00:16:04] Okay. And it was, you know, 110 degrees and it was, it was the longest summer ever. Cause I had spent the summer in Maine and then I came down here and August, September, October, November, this summer. It's it's still summer. It's 75 degrees, 80 degrees in December. And I remember flying back home for Christmas vacation for a month.
[00:16:26] And I remember after being there for one week and being that back in that whole environment where I couldn't take my own shower, I couldn't do all these things because I didn't have all the tools there. But I just wanted to get back here as quickly as possible to regain my freedom. Wow. Yeah. That's pretty exciting.
[00:16:48] That's an exciting thing. Yeah. Yeah. Jealous of Arizona. Come on as choose, pick it up,
[00:16:58] make you want to like see a push or big changes or even for us to like, be like, okay, now we want to be in an environment like that for Eddie, right? I mean, I mean, he's not spacing the same types of challenges, but he's definitely facing challenges even. On a different scale. And on a regular basis, we try to do day trips or, you know, as a family.
[00:17:20] And we go to, I mean, we went to a Boston where you'd think things would be accessible and we tried to go to a museum or the aquarium and it was a nightmare. And I mean, he can he's, you know, he can get, he uses a wheelchair part-time for long distance, so he can get in and out. And even that was just like, this isn't even like, Accessible, this isn't working.
[00:17:42] And, and we were in our head. We were like, we're on a Boston. It should be accessible. It's a big city. It's one of the, you know, It's Boston, it's Boston. And it was just like, then I've remembered. Boston's like one of the, also the oldest cities, you know, cobblestone everywhere. He can't push himself. And there's just all of these obstacles.
[00:18:02] And we were like, Oh yeah, the doorways are like, minuscule. Everything is tiny. We're going through. And it's just like, yeah, this, everything has occurred. And there was, it just, it wasn't as accessible. As I think in my head, I thought it would be. I experienced a very similar, um, experience. About six years ago, we went to New York.
[00:18:23] It was our first trip to New York city. And, um, we had driven there from, from Maine and I had my little three-wheel motorized scooter and because it's easy to get around, I don't have to worry about a little cracks and all that stuff. And, and, um, And I remember, I don't know how many times, I mean, we are in the city and we would go up a ramp and down to the next block and you get to the, to the other end of there's no ramp to get off.
[00:18:49] So I'd have to go all the way back around. And I'm thinking, you know, this, this city that. And you know, is one of the richest cities in the world and there's not ramps. And in fact, you know, it was, I think just last year, I think that, that the city of New York settled with the ADA because they weren't compliant.
[00:19:05] So now they're, they've set aside a billion dollars or something, you know, for them to, uh, you know, make all the, not all the curbs accessible. So that's finished that's 30 years after the ADA's. Yeah. Yeah. Well, I mean his, his all he wants. He asks us every day. And this was before COVID. We kept saying, we'll go in the spring.
[00:19:24] When the weather is better, all he wants is to go to New York city. Cause that's where spider man's from. And he's a huge Spider-Man fan Hamilton. He wants to see Hamilton. I don't know what he thinks that's going to cost us, but he's desperate to go. He's obsessed with Hamilton, like obsessed. We listened to it on repeat.
[00:19:41] 24 seven. I'm not gonna lie. I'm really like, still until it, like, I'll be singing it all day. Yeah. He really, really, really wants to go to New York city. And so it's been put on hold because of COVID obviously, and it's all he talks about. And all we keep saying is like, how would we navigate that? How do you get a cab?
[00:19:59] How do you, I mean, we've taught, we have a friend, um, who we also interviewed whose son is a, um, He's a model and inclusive model. And so they, um, they go in and out of the city a lot. And so she's got like some tips and tricks for how to do it, but just like spend a whole day there. I'm like, this seems like what we would do with our daughter.
[00:20:19] We could probably do it half of with him because the time constraints would just be so different for him. And so we're like we have to really plan the day out. Yeah. One of the things that we noticed with, uh, you know, being in New York, is it, wasn't, it wasn't easy for, if you have a wheelchair to, you know, to, uh, get on and off the bus system.
[00:20:39] Um, you know, I mean, they had buses that were accessible, but, you know, and they had the whole subway system. Well, not every subway, uh, spot has an elevator, right. So we were going to a Yankee game. Well, we had to get off. You know, before Windex to the stadium and then, you know, walk the rest of the way. And so with our experience with the subway, which is grounded, and if you're going to wheelchair and things like that, it can be a little bit, you know, intimidating because you know, for me with brittle bones, I'm sitting down and lower than everybody else.
[00:21:08] I'm in a crowded subway and everyone's standing up and as it moves, I'm afraid that someone's going to fall on me or whatever. So, yeah. So my wife and I, we actually, um, we were at, we were staying by the world trade center and we had, uh, taken, uh, you know, a bus, uh, you know, down to the empire state building.
[00:21:28] And we walked back and, um, you know, it's, it's quite a few miles. And the people at the empire state building said. No one walks at all. And so, but you know, it took us a couple of hours, but yeah. And that was at midnight and it was fun. It was an experience. It was the middle of the summer. But you know, you, you know, you have to really plan your transportation out when you yeah, yeah, yeah.
[00:21:50] I mean, that's a trip. I mean, going just to Yankee stadium, that's that's. That's basically going to, to another city.
[00:22:00] that's a whole nother. Yeah. That's I mean, that's crazy. So tell us a little bit to kind of shift gears a little bit. Tell us a little bit about how you got involved with terrain hopper. How did you and terrain hopper kind of matte get together? I know you said you shifted gears from being an it, and then you kind of joined with terrain hopper.
[00:22:18] Tell us a little bit how that happened. So it started back in, I'm going to say 1997. Um, I was, I was dating this, uh, this girl and she was from the Midwest and she had just moved out here to Arizona. And in one of our conversations I found out she had never seen the ocean. And growing up in, man, we went to the beach all the time.
[00:22:46] We're 20 minutes from the beach. And so I, and I had just got my first, uh, handicap accessible van. So I just started driving. So I had all this freedom and I said, boy, wouldn't it be great if we went to San Diego, um, and I could show her the beach, you know, and, and you know, this would be my first road trip where I'm actually driving.
[00:23:10] And so, so we decided that we were going to, you know, take a road trip. So we went to San Diego and of course I'm, you know, the whole drive there. I'm on cloud nine, my first road trip. I got my own vehicle. I got a girl. Yeah, you're so cool. I'm switching the CDs. And I remember there's a 1996. I'm switching the seat.
[00:23:32] Big book of CDs too.
[00:23:37] I had the visor thing down, you know, so it's a little bit more convenient, but, uh, but you know, you, you have to plan out your trip to what CDs you wanted to have in the advisor, easily accessible. And so, so we were driving to San Diego and, and then, you know, we got to the beach and, you know, I get out of there, you know, Out of the van and like, I've always done, I've got, you know, you basically push yourself to the end of the parking lot.
[00:24:03] And you're like, okay, there's the beach, the ocean. And I was just, you know, on cloud nine and then, you know, and, and about 10 minutes later, she says, do you mind if I walked down there, you know, and you know, walk along the beach immediately. It was like the little Pac-Man thing. Now I've got to wait up here while she goes down.
[00:24:25] And her first walk on the beach is without me, ultimate love to Domo her baby, her hand and walk along the beach and all that stuff. So I never forgot that. And, and so, so luckily, you know, we, and we, we continued dating and, and she's now my wife.
[00:24:47] And so, um, so, so fast forward a number of years and, and, you know, probably 2000 and. 15. And, um, I decided, you know, I went on the internet. I said, I would really like to get on the beach. I really want a, an off-road, you know, wheelchair, that'll get me out on the beach, under my own power. I don't want to be pushed out there.
[00:25:09] I don't want something that looks like a wheelchair. And so I started doing, you know, all these Google image. Searches and, you know, came across track style chairs and the balloon tire chairs and all that stuff. And that came across. The terrain hopper. And at first I asked him, well, that looks like an ATV.
[00:25:28] It can't be for mobility, challenged individuals. And so I went to their website, I did more research and, uh, and you know, I called them that, luckily it was, it was being manufactured in the UK. So there was no language barriers. So I was able to call them, you know, get them on the phone and they were not shipping anything to the U S.
[00:25:49] And, um, you know, they didn't want to have to deal with the liability and all that stuff. Right, right. The cost and everything. And so, um, so it took me about a year and a half to convince them to start shipping to the U S and I was one of their first shipments to the us. Wow. And so, so I had them ship it.
[00:26:12] To Maine. And so when I went to Maine, I could get out on the beach and, and my wife and I flew there and the terrain hopper arrived. And you know, now you have to keep in mind that I had never seen it in person. I had never driven it. I never test drove it or whatever, you know, we got up and they got all the information for me.
[00:26:35] And, you know, you know, my measurements and all that stuff and what I needed. And when it came in the crate, it was like, they built it around me. It couldn't fit anymore. So cool. And so, so my wife and I flew to Maine and we had our first. Walk on the beach, you know, with the terrain hopper and it was, it was awesome.
[00:26:55] And, uh, and every everywhere we went, you know, w you know, whether it was the beach or, and, you know, I, I never really thought of this until after that. Not only can I go on the beach, but I can go on hiking trails. Yeah. I can go to the state parks and, you know, and, and, and, you know, pretty much anywhere they allow a pedestrian to go.
[00:27:16] And so, um, so, so, uh, we had our first, you know, walk on the beach. We really enjoyed it and everywhere we went. People wouldn't stop us and take photos and videos and pictures and ask us questions. They've never seen anything like it before everyone knows somebody that could use something like that. For sure.
[00:27:36] So, so they would say, Oh, they have a relative or they have a friend or, and, and so, um, you know, later on about a year later, I said, you know what, maybe we could start, you know, manufacturing these here in the United States. And so I reached out to. Um, to the group in, in the UK and said that I, you know, I wanted to start a manufacturing facility here in Arizona and start building them in mass here.
[00:28:04] Um, and, and, and start shipping them all around the country. And so we work with them. We signed the license agreement, uh, back in 2017. And, uh, and we started manufacturing in 2018 and we've been shipping all over the U S and Canada ever since
[00:28:28] I just kind of, and it, when I called her the wrong name, Listen, this editing is taking forever. I have to go grocery shopping. Yeah, that's why you should go to Instacart or right now they connect you with a personal shopper in your local area to deliver groceries from your favorite stores. Instacart delivers groceries in his fastest one hour.
[00:28:53] Hey listeners. By following the link in our show notes, you help support our show. By doing this Instacart is offering our listeners free delivery on your first order. Over $35.
[00:29:09] Well, so it's pretty new here. It's pretty new. Yeah. Wow. Wow. We saw you guys last year at the abilities expo. It was just last year. Um, and our, our son got to ride it. We have video and photos. He was so excited because right before that, it must have been last year. Yeah, it must've been because right before that we had gotten, um, we have a UTV side-by-side it looks very similar to the terrain hopper and he thinks it's the coolest that daddy has this really cool toy.
[00:29:48] And we have, you know, an eight week ride ATVs and we ride the UTV and we take, we have a cabin up in the woods. And so he'll take it. We'll, we'll take it up there and we'll ride in the woods with it and stuff. And so he's a little adrenaline junkie her son. And so the fact that like, you know, he can ride in the backseat with us, but he doesn't, he can't really drive it and he can't drive the ATVs cause he can't use the foot pedal or anything.
[00:30:10] But he, and he can't really hold on with his leg. He's just desperate, you know, to do that stuff. So we saw you there and he got in and we loved it. Yeah. That was awesome. Well, I mean, that's, the new thing is, cause we do, we have a quad and stuff too. So for him, it's like, if it's a motor and it could go, he just, he wants to try it.
[00:30:26] So it's just kind of difficult. Yeah. Yeah. It's huge. You know, that's the thing is like, even with, um, he's got great mobility, but I mean, it's still. Everything is tiring for him. I mean, even just getting around and walking around and being like, you know, if we go for a hike, it's an accomplishment for him to go with us, but it's tiring.
[00:30:47] It takes him longer to catch up with us and everything is just a lot. It's hard. It's work. It's not enjoyable for him. He wants to enjoy the experience with us. And so, and then if you know, if he's got friends with, if we're doing something with his friends, he's, you know, for him, he's always in the back of the pack, you know, he's, it's just taking him a little bit longer and he ju same with like riding a bike or.
[00:31:09] You know, he can't really ride the bike because it's harder. Cause he can't feel the pedals. Everything is just like work and we want them to just be like the other kids and just it not be work. And it's just be fun for him, enjoyable, enjoyable. And that he got in that thing at the abilities expo and.
[00:31:26] Just thought it was the coolest thing up and down the pallets and he got out, he talked, he still talks about it. Like we were just telling him like what we were doing tonight. And he was like, Oh, that's the thing I did at the abilities expo. That thing was so cool. We were like, I know. Yeah, that's great.
[00:31:42] Because I remember seeing that too. It was like, that was that's where my eye went to. I was like, look at the possibilities that, that can, that can happen with that. And so that was, for me, that was just amazing to see that. Yeah, I think, I think one of the things that, that a lot of people don't realize is, um, you know, just because someone has the ability to walk for a short distance at school or at their home or whatever doesn't mean that they can go in and have the stamina and the ability to go on a hike or to go walk along the beach.
[00:32:18] And, and one of the things that, that we've noticed with a lot of our. Uh, customers is that, you know, a lot of them are not in wheelchairs. They are maybe, maybe they have a bad knee, but they want to go out to their favorite hunting spot or maybe they have a bad hip and they're in their seventies or eighties.
[00:32:36] And they just want to go on a hike with their grandkids or their great grandkids. And, and because it doesn't look like a wheelchair, it attracts more people that, that, you know, don't want to quote unquote, be in a wheelchair. And, and so, so, you know, it's really opened up a lot of. A lot of opportunities for a lot of people, um, you know, to get out and do things that they, that they wouldn't normally be able to do either on their own or they wouldn't want to do in another wheelchair device.
[00:33:08] Yeah. I think that's, I think you really like what you just said really like hit home and it so many times as a parent that it hits me probably more than he even, he doesn't even, he probably brushes it off, but so many times people will say, Cause we knew that he had this before he was even born. So every we were, you know, no one knew what to expect and what it was gonna look like and everything.
[00:33:31] And so I can't tell you how many times people will say, Oh, well he's doing great. He's walking. Yeah. Was like, okay, great. Yeah. He is walking all. Look at news. Great that he's walking, but. That's just so not where it begins or it ends in our world. And he, and I see his struggles on a regular basis and you know, it's not something we just walk around talking about.
[00:33:51] We're not like, Oh, well he does this, but all this is going on. You know? So as a parent, it is hard for me to see his struggles on a daily basis and not let him see that because I want him to just enjoy whatever his day looks like that day. Even though he's struggling, I'm just, we kind of just push.
[00:34:11] Through and move on to the next thing. And I don't, I want him to just kind of move on, but to really see, you know, that there is something out there that gives him that free, that can give him that freedom and that accessibility that does it make him feel different than like if he, he uses his wheelchair when he needs, uses a wheelchair, but many, many times he will say, Oh, like you can tell he doesn't want to use it.
[00:34:40] He feels that it's a restriction almost to what, you know, he could use. Alternatively, even though the braces are walking, slows him down or exhausting, or is a lot of work for him sometimes I'll say, just take a break. Let's just hop in the chair or take a break. You can get back out if you want. And then he's like, no, I don't want to.
[00:35:01] And we're almost convincing him that I feel guilty convincing him and it's just this back and forth, but I can see how tired he is and I don't want to push him too far. Cause then I know he's in pain the next day and it's kind of this weird push and pull, but. To see it, something that won't make him that makes him feel he has freedom, right.
[00:35:21] Is such a different, you know, it flips the coin on its head kind of thing. Right. Well, you know, what's interesting is what you're describing. Is exactly what a lot of, um, people, uh, described when they're trying to get their older parents to use a scooter, to go grocery shopping or whatever, and they struggle.
[00:35:44] You know the store and, and they're in pain and they're, you know, they just don't want to do it because, you know, they're, they're too proud. Yeah. That like loss of independence or that stigma around like, well, if I have to do that yeah. If I have to use that, then I've lost something. Right, right. But, and it, and we've had, we've had many customers tell us that, that when, when they are in any other chair, Yeah.
[00:36:11] And, and they said that they can feel the way that people are looking at them or, you know, pitying them or whatever. Yes. And they always say, when I'm in a terrain, hopper, People are envying me because they want to be in one, you know, driving on the trail and everyone wants to stop and take photos and ask me questions and things like that.
[00:36:30] So they feel almost like little celebrities because they're able to, you know, be, be, you know, uh, part of the focus is, is them in a chair and not necessarily them why they need well, and the terrain hopper, like you said, When someone sees that they see it as a way of, Oh, I could use that or someone I know could use that in a different way than, Oh, you have a disability or you're different than me.
[00:36:59] It's all, it's more of, Oh, your CA or I could use, or I could see how I know someone or my dad has a bad knee and he loves hiking or he used to hike or he used to hunt or he used to love the beach. And now it's so different. It kind of almost lists that stigma off of it. Because it, it looks like this off-road cool thing.
[00:37:20] It totally it's. You're you're you're opening a door almost to say, Hey, there's another way of doing this. Well, you're right. Yeah. You're bridging a huge gap. That's that's occurring right now because when we do talk about that is, um, like for me, Like, uh, just my father and my Pepe, like the, the, the men in my life are very adamant about no, like this, my power, my strength, my will, I will do it my way.
[00:37:48] And so it's like, I have that mentality too. And so knowing that mentality exists out there is that's kind of, the thing is the only thing that would, I guess, kind of convince like, My Pepe or my father in the future, if he ever needs, this is the fact that it's no, it's cool. I like that. You said that because if your dad heard this and thought you were saying he needed one of these, he'd be like, I can do this with that person.
[00:38:07] Pepe is going to beat me up. Anyways. My Pepe will challenge me to like a push up competition and stuff. Like he's very far from not independent, but like, that's the thing. It's like, that's the strong, stubborn gene that we have. And that I'm soon to expect myself to have, but you know, it's like one of those things where, when I saw that, I was just like this.
[00:38:25] Is awesome because that's, that's what it is. The attention becomes the, the terrain, th th the train hopper and not the focus on who's using it and why it's huge. And I just think to take, to, to take that, like, to take that different mask away and give them a new, like a new, not a costume, but like a new, new independence is huge because you're taking something from.
[00:38:51] That if they have to use any other kind of mobile device where it's a wheelchair, a Walker, crutches, and things like that, and you turn it into this, the terrain hopper that you're taking, there is no envy. There's the attention. The, that is awesome. And I'm almost envious of that machine instead of the pity.
[00:39:11] Well, cause everybody let's be honest, everybody, men, especially, but it's not something that everybody wants. An off-road vehicle. Yeah. Like it's cool. It's fun. They do cool things like two doesn't want that. So speaking of that, what can this do? It can go on sand. It can go on in the woods. It can get wet.
[00:39:35] Can it go like in water, like little rivers or anything like that? Yes. Yes. So, so the train hopper is extremely capable. It can go up a 35 degree slope down at 45 degrees low. We've driven them down flights of stairs before. Um, it can go up to 18 to 20 inches of water. So one of our options is to waterproof them.
[00:39:57] So we have a lot of videos on our website showing it, going through little strange is going on the ocean, uh, um, you know, on the beach of the ocean water going underneath it. Um, and, uh, you know, soft sand beach, sand, um, you know, we, we'd gone on, you know, uh, on difficult rated trails here in Arizona. Um, and so, you know, it's got almost 10 inches of ground clearance.
[00:40:22] Um, which is, which is pretty significant. Um, it's got four wheel drive. So each wheel has its own electric motor and it's got, it's got a lot of power and a lot of torque. How can Eddie's language?
[00:40:38] Yeah, that's, it's, you know, it's there a lot of power and torque are our speed ranges from four miles per hour to 12 miles per hour. Um, we haven't. Trailer hitch option where you can actually hook up a small little ATV trailer to it. We've got an overhead roll bar. You know, we've got a number of, uh, of options, you know, probably two, almost 3000 options where we can do a winch on the front, which is a cool.
[00:41:05] Well, I was just going to ask, it was like, can we winch that? Cause that would be pretty cool. Yeah, we do. We, uh, we have a one winch that we put on the front. Um, and uh, the other cool thing about the terrain hopper that is different than every other off road, four wheel drive vehicle out there. Um, that's a mobility vehicle.
[00:41:25] Is that. It has handlebars. So if you, if you don't need to use the joystick, you can drive it with handlebars. It also has a joystick option. So if you can't use the handlebars because your mobility impairment doesn't allow you to do that, you can drive it with a joystick. And so, so a lot of people. That have use of their arms.
[00:41:48] They don't want to sit in a chair and use a joystick. They want to feel, you know, they want to feel it, you know, by driving it with the handlebars. And so, uh, you know, it's, it'll go from four to 12 miles per hour. Depending on what gear, um, a system that you get. And, um, it's, it's considered an old PDMD, which stands for other power driven mobility device by the us justice department.
[00:42:13] So if you are mobility impaired or mobility challenge, you can take it anywhere. Pedestrian is allowed to. Yeah. I was just going to ask you, how do you get around? Certain places, but by, by having that certification, you can take it anyway. So we have a placard that we, uh, um, that we include with every terrain hopper and has the ADA and us justice department rules on there.
[00:42:44] And so, you know, you can go on the beach, even if it says no motorized vehicles, the terrain hopper is exempt on that. Um, yeah, you know, you can go in the parks, you know, anywhere pedestrian is allowed to go. You can take the terrain hopper. Oh wow. So, you know, it doesn't have any emissions, it doesn't make any noise.
[00:43:02] Um, it's only 33 and a half inches wide. Um, so you know, it doesn't take up much of the trail and, and it's very, very safe. Yeah. You can fit through most doors. Cause it's a 30, like 36 as to the size of your front door, the average front door. So 36 inches. So now what have you seen, like, have you seen any creative or innovative ways that clients or customers are using it that you wouldn't expect them to?
[00:43:27] Um, you know, we had a gentleman, he just sent me some pictures the other day, where he's got a pretty large property in California. And, um, we put, uh, you know, uh, uh, a, a trailer hitch receiver on the back of it is that was one of the options. And he went out and he got a, uh, like a wheelbarrow behind it.
[00:43:46] And he loads that up with all the brush and everything in his yard, and then he'd bring it to another area and, you know, so we can, we've seen people, you know, um, you know, do that with it. Um, we have another client that we set up. Where he is, you know, he's not able to drive it himself. And so we put a joystick on the back of the machine.
[00:44:12] And so his wife stands on a platform that we added onto the back of the machine. She stands on the back and she drives it for him. So they're driving together on the terrain. That's actually what you're cool. Hey, that's what you can do when I'm all crippled. When you're old and I have to push you for them already.
[00:44:30] They're like my shoulders aren't working. Like my knees are going to be going soon. Like I destroyed my body side by side, so I can't fit through doorways. Kristen, I'll trade it in. We also, um, have, uh, for, you know, maybe small children who maybe don't have the ability or maybe they don't have the, the, um, the wherewithal to safely drive it now.
[00:44:55] Um, we have the ability to, like I said, for someone to stand beside them or behind them and drive the machine before them, or if they're just learning and you're kind of a little bit yeah. Worried about, okay, are they gonna run the something or whatever? We have a kill switch, so you can walk alongside them or behind them just holding the switch.
[00:45:13] And if they are doing something that they shouldn't be doing anything hit the button, it'll stop the machine. No, that's perfect. And so, so we have a lot of, yeah, a lot of different options, you know, like I said, I would encourage people to go to our website and check out the dozens of videos. Um, you know, that we have probably 80% of our customers.
[00:45:31] The first time they see the terrain hopper or even drive one is when it arrives in the crate for them. That's awesome. So, so, you know, so we've, we've done a really good job of creating a, you know, a lot of videos that can really show its capabilities. So people have a good understanding of it, right? Well, especially now we're in a time where you can't get out and try something, you need to be able to really make sure something is right for you before purchasing, because we can't go out and, you know, And browse on something or test drive or anything like that right now.
[00:46:04] So. Perfect. Perfect. One of the interesting things about, about this whole COVID pandemic is that. Prior to this, uh, people I don't think had, uh, had a appreciation for what it was like to be stuck at home and not able to go places. And so, so now that all these, you know, all these beaches are shut down and the parks have been shut down and all these places are shut down and people are.
[00:46:32] No complaining, Hey, I want to go out to the park. I want to go jogging. I want to go hiking. I want to go on the beach. Well, imagine, you know, now, you know what it's like for people who are mobility challenged that can never do that stuff. The beaches and the parks miners might as well, always be closed for them.
[00:46:50] Right. And so I think that there's maybe a new found appreciation or understanding for what it's like to be mobility challenged now. Yeah. Yeah, for sure. So, you know, you said you're, they're located in Arizona, but they can purchase it online. Right. And they can custom, like you said, you can customize it pretty, like I was looking on there to anything colors.
[00:47:10] You can really customize it. However it works best for you. Size colors, every need, any type of way you want. They can do that. All right. Online. Yep. They can go to our build your own form. We have thousands of colors to choose from. Um, you know, they can choose from dozens of different options. We can accommodate, you know, anyone from a five-year-old child all the way up to a grown man.
[00:47:35] That's six foot eight. Wow. And so we have two different sizes. And, um, the nice thing about the, the, um, uh, you know, our standard terrain hopper is if you do have a child, we can customize it. So that it works for them now, and then it grows with them. Perfect. So the seat moves, the handlebars, moving, everything moves.
[00:47:55] And, and so, you know, if they get up to, you know, six foot tall, they can still fit in the tree that's part. So it's an investment. I mean, really it's something you're not, it's not like, I mean, even like, you know, even like when you're purchasing a wheelchair, You're purchasing one every three years when their kids were in this case, this is something you're going to buy once and it's going to grow with them.
[00:48:16] Yeah. Right. And it's all aircraft grade aluminum. I mean, it is the Ferrari of off-road chairs. Um, you know, not because, you know, not just because of its capability, but because of its design and, and the, the, um, the quality of the materials. I go into it. Perfect. That's awesome. But you said it can only fit people up to six foot eight.
[00:48:40] Do you know someone, daddy, nowhere close now? Are there, I mean, it's, it's not, I mean, it does have a little bit of a price tag to it. Is there financing options, fundraising? What do people typically do to kind of, I mean, we know in this community. It, you know, sometimes things are difficult to kind of help fund, you know, pay for it.
[00:49:04] Is there options for people in this community to help purchase this? That's a great question. I, unfortunately, you know, this is one of those things. Those were the people who needed the most. No, I have the least ability to afford it. And so, so we've done a number of things, you know, we've, we've worked with individuals who might have a, you know, a friends, uh, friends and family, you know, they want to do some, some fundraising with, but more importantly, we work with a lot of non-profit organizations, um, such as the, the paralyzed veterans of America, um, uh, you know, camp seven, 10, Um, cerebral palsy, um, all sorts of different organizations and we have helped them, uh, uh, find individuals who would have helped them sponsor that terrain hopper for their organization.
[00:49:55] Awesome. And so, so we've probably assisted in getting about 20 terrain hoppers in those different organizations alone closets. We call them. And so, so if there's an individual, let's say, um, like for example, we just shipped it to, to, um, uh, United cerebral palsy, West central Wisconsin. And so they've got a standard model and an extended model, and they're going to have them available for people to, and, you know, I'm not sure if they'll let people borrow them or they're going to, you know, set up, you know, weekend hikes where people can come and meet you and use them under a supervised type thing.
[00:50:31] But, but, you know, we set that up because we want the most number of people to be affected by a terrain hopper. Um, that can possibly be. So for example, you know, if you know, so one to John Smith is great, but John Smith has one, right. It's not sitting in his garage 90% of the time not being used. Right. But if it's, if it's in an organization non-profit organization, then you could have a different person using it every day and having that experience.
[00:51:01] And so, yeah, so I would encourage people if, if they can't, uh, you know, afford one. They can certainly do a fundraiser and we can help them set that up. We can provide pictures and videos and links and things like that with their family and friends now. But more importantly, if they, if they're, uh, you know, associated with any nonprofit organizations in their area and they could introduce them to the terrain hopper, you know, we're usually pretty good about finding someone who can cover 50% of the cost, if they can get the nonprofit to cover 50% of the cost.
[00:51:33] That's perfect. Awesome. And so, so that's, that's definitely one way to do it. That's I think that's a great option. I mean, there's, there's organizations everywhere. I mean, sometimes people don't always realize that are out there looking for, and right now, I mean, like we even have a couple in this area, um, that do.
[00:51:54] Constantly like activities and stuff like that in the community that people are. And they're always trying to figure out and get creative about what else they can do to kind of get the community more involved. And you know, right now they can't do sports. They can't do all these other, you know, we can't do like, we can't do sled hockey, we can't do wheelchair basketball.
[00:52:13] We can't do all of these things, but we can do, you know, outdoor activities. We can do hikes. We can do all these things. So if they had a device like this, that they could loan out. You know, weekly to somebody on a weekend, someone could just check it out, check it in like a library then what an awesome opportunity and a great way to allocate funds at the same time.
[00:52:34] Right. Right. You know? Cause then you're, you're, you're, you're touching on way more end users than you would be by just donating it to one individual. Yeah, exactly. That's awesome. That's a great. It's a great idea. So we had to ask all of our guests, if you had 30 seconds to speak to our community, what kind of advice would you give them?
[00:52:56] My advice would be, you know, don't take no for an answer. Um, and you know, and don't give up and, you know, if, if you say you're going to do something, do it, you know, I think that, that a lot of people in, in any community, whether it's the disabled community, non-disabled whatever, um, they. You know, a lot of times I'll say to them, I do something.
[00:53:18] And then for whatever reason, I'll come up with excuses, not to do it. You got to do it. If you want to do something, you gotta go out and do it. If you want to go on a hike, find a way to go on a hike. If you want to get on the beach, find a way to get on the beach. You know, if you want to get some piece of equipment, You know, make some phone calls, you know, call people and see how they can help.
[00:53:37] There's so many different organizations and people out there that are willing to, to help you just got to ask and you can't be afraid to ask people for help. And, you know, if it wasn't for. You know, people in my life that I've asked for help, I wouldn't be, you know, the person I am today. And so, so don't be afraid to ask for help.
[00:53:56] Okay. That's awesome. I think that's, uh, that was, yeah, we always say 30 seconds, but it's really just like, if you had something to say, go, go off with whatever you want. Take care of it. We'll edit it down or no, I mean, I think that's, you know, it's perfect advice. I think so easily in a community that gets, you know, It's easy to be in a community like this, where you get what's the best word to say, like not quieted, but you're not heard the same.
[00:54:25] And so, you know, historically it's hard to speak up and it's hard to be heard. And so if you don't, if you're not told to just say no, just do it just, if you want to do something, find a way to do that, have that energy and that push and that drive because it can be hard. It can be hard to just. Push through because it is hard and you're already, you know, like I, you know, we, we see it with our kids, like you're already struggling and you're on a regular basis for whatever it is to, you know, just to push on the harder things on top of that.
[00:55:01] It's just extra energy that sometimes you don't want to put in, but just put it in when you have it, because it's worth it in the long run you're going to see and you're helping others sometimes. Right? Yeah. I think, I think that, that a lot of, um, a lot of, you know, disabled people get looked over and, and that term looked over.
[00:55:22] I think, you know, I'm going to use two different. Um, you know, aspects one is, is, you know, people will, you know, just kind of dismiss them. Um, which I think is, is terrible. But secondly, um, I don't know how many times I've gone to a restaurant or gone somewhere, you know, where I'm with a group of people or maybe it's just my wife and I, and I'm the first person through the door.
[00:55:48] And I am in my wheelchair. I'm the first person up to the, to the desk and they look right over me and start talking to where it was behind me, you know, like, like I'm not even there or like, I can't, you know, I can't communicate for some cause some reason. And that just really, really is upsetting to, you know, to me and anyone who that happens to you.
[00:56:08] So, yeah. Um, so yeah, my advice for any, any viewer is to, you know, to not do that. Yeah. Listen about that. This is the same at all. But as a woman, there are many times for me to talk daddy and I'm like, don't talk to me. Cause I don't know this stuff. She's the one in charge like literally happened to us yesterday.
[00:56:29] No, no. Yesterday was good. He was good. It was the other one. We don't need to call them out, but it does happen to us on a regular basis. And I was like, I'll go ahead and tell her. And he was like, okay. And he kept looking at me. I was like, why are you looking at me? Don't even look at me, look at her. She's a couple of times at Eddie's like, I know nothing in she's smarter than literally, like I've had again an up and just walked away because I'm like, it's not reaching the person's ears.
[00:56:51] And it's always another guy. It's another guy. And he's like, Oh yeah, you and I'm like, no, Like, I'm not the person you need to talk to you right now. She's the one I'll build your house, but she's got to take care of the finances of it. I think that's the key right. There is if you're the person that someone's talking to and they're looking overlooking someone else, be the person like you just had to just walk away.
[00:57:14] Yeah. And then they're left having to deal like you, they don't have a choice, like be the person to just be like, sorry, I'm not that person. You need to direct her. Like, you need to be aware. I think it's many, many times it's easy to just not be aware. Of what's happening de aware of what's happening and direct the attention to what needs to be happening, because it's easy to just go, Oh, well, they're talking to me.
[00:57:41] So I guess I'll handle it. I think, you know, be, be aware and be conscious and. Almost call people out in a gentle way of just being, because I don't know that people even realize they do it subconscious, you know, it's the culture as an excuse, but it's the culture we live in. You know, it's just, the only way it's going to change is calling people out.
[00:58:06] Our dogs are really, really, they're both right here, very needy right now. Um, so what. You know, so what, what is terrain hopper working on? I know with COVID things are probably a little different. I know we saw you at abilities expo last year, but things are probably a little different when it comes to marketing and outreach.
[00:58:25] What's terrain hopper working on. Well, as you might imagine, you know, all the shows that we had planned on. You know, attending and participating in have been canceled. Um, and it's probably going to be the case through, through the spring of next year would be my desk. Um, and, and so what we've been working on is we've been working on, honestly, keeping up with the orders.
[00:58:45] We, you know, we had so many orders this summer that were booked out about 60 to 90 days right now, which is a good thing, uh, you know, for us. And I think, I think, you know, one of the reasons why those orders are coming in, people like, you know what I want to get out. Yeah, I want to go do stuff. I know I don't want to be cooped up in the house anymore.
[00:59:04] And so, um, so, so we're working on that. We're working on, uh, on trying to get a remote control, um, version of the train hopper so that we're there. People can, you know, get out of the terrain hopper and use their iPhone or something to that effect so that they can drive it onto the trailer and off the trailer.
[00:59:24] Um, cause sometimes it's hard to get it up on the trailer and then get out. And, and so, so we're working on that and there's a number of other things, you know, a lot of our, our, uh, you know, accessories and ideas come from our customers. Yeah, where our customers say, Oh, this would be a great thing to have, and then we'll incorporate it for them.
[00:59:41] And then we'll offer it as, as an option for our other customers. So, so we're having a lot of fun. We're really enjoying, you know, uh, um, uh, working with all the customers that we have. Um, it's, it's, uh, it's really rewarding to hear their stories and, and, and to see the pictures and the videos that they send us every week of them out doing stuff.
[01:00:06] And, and sometimes we get people that are sending us videos and they're crying, you know, cause you're able to go out and experience these things. And so, so it's extremely rewarding. For me, it's rewarding for the, you know, for our crew at the shop, you know, usually, you know, every week or two we'll at lunch, we'll put up all the videos and pictures that we've gotten from, from our clients.
[01:00:27] And so, so we're really having, having a lot of fun and, and we're looking forward to getting as many of these out there as we can. Yeah. Yeah. I mean, I'm super jealous that this isn't my job. It's literally sounds like the most fun job ever to bring something like this to people. Well, how rewarding is that?
[01:00:45] Gotta be like, you get to sit and see all the people that you're actually changing their life. You changing people's lives. It's giving people freedom with a really fun tool. Yeah. Like, I mean, for them. A couple of them for the Make-A-Wish foundation. Um, and so, uh, um, one of the things that we did for those that was a lot of fun is on the outside of the crate.
[01:01:07] All of our crew wrote different sayings, you know, have fun, so climb the mountain and all the different things. And so, so they had a lot of fun with that and they do different things. And, and so, so, you know, it's. It really is a lot of fun. Oh, I bet. Oh, that's really awesome. So where can we find to where, where can our listeners find terrain?
[01:01:27] So our website is terrain hopper, usa.com, and we have a YouTube channel. We've got a Facebook page. We've got, um, you know, Twitter and we've got LinkedIn. Um, so we're, you know, and if Instagram were on all the social media, we, we post something every single day on every one of those platforms. It's either a picture or a video you're better than we are new.
[01:01:51] We don't, we don't, we don't repeat anything. And so, uh, you know, and that's, that's a Testament to all the customers that we have that send us all that stuff. Right. Um, and allow us to share it. And so, um, you know, we're trying to post as many new videos on YouTube as we can. Um, and, and every time we finish a new machine, uh, we'll actually do a 360 new week video of it.
[01:02:16] And we'll post that on, on YouTube as well. Um, and so that way people can see what the different colors are, the different options, you know, and things like that. So, um, and you know, and if you're, if you're local here or you're, even if you're not local, we've had people fly in from all over the country.
[01:02:32] And take a test drive and tour our factory. So that's, you know, certainly another option, but like I said before, 80% of our customers, we, you know, we work with them on the phone and make sure the machine is going to be exactly what they want it to be and, you know, and that there'll be able to drive it.
[01:02:48] And, uh, and so far you could call every single one of our customers and they would tell you that they are a hundred percent. Oh, I can't imagine someone wouldn't be well the next time when we can finally travel again. Sounds like we're going to need to make a few road trips this next summer. Cause we've already talked to a couple of people where we're like, we have to go to California.
[01:03:05] Dude. Our whole podcast setup is mobile. Right? We're going to have to take an RV. We're going to have to take it, move to Arizona and check out everything you guys have because that is right up. Our alley and little Edie would love that. You guys some down here and then a middle Eddie would have a lot more fun because we have a, you know, a, uh, you know, a lot more comprehensive test track at our facility.
[01:03:32] Oh, he would die. He would be in heaven. Well, what you to do is just let me know ahead of time. What color he wants. We don't have it ready for you. Oh my God. I can't even tell you. He's a spider man fan. It's a red, white and blue Spiderman all the way. Oh, Todd, this has been awesome. I really appreciate you coming on and chatting with us.
[01:03:58] Thanks for letting me test drive it at the abilities expo. Cause it made his day. We'll have to send you the photos. I would love to see their pronouns. Definitely we'll send them in. Yeah. Awesome. Thanks for chatting with us. Right. Well, thank you so much for listening. We really hope you enjoyed this episode as always, please make sure you share with a friend and leave a review.
[01:04:24] You can find all the resources mentioned in this episode, on our Facebook or Instagram on, at special about special. Thanks again. And we'll see you soon.